Frequently Asked Questions

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Browse questions about the BATRIX Digital Battery Passport platform by category. Can't find what you're looking for? Get in touch with us.

Technical

Do I need to install any special software to use the system?

No. BATRIX is entirely web-based and accessible from any device with an internet connection — no installation required.

What types of batteries are supported by the system?

Our system is specifically designed for EV (electric vehicle) and industrial batteries with a capacity of 2 kWh or more. It supports a digital passport structure compliant with EU regulations.

Can we integrate BATRIX with our ERP system?

Yes, thanks to its REST API infrastructure, data exchange with ERP systems is possible. All necessary technical documentation can be provided.

How can users view a battery's history?

Each battery is assigned a unique QR code and serial number, allowing users to directly access its digital history. Every step is displayed transparently and securely.

Security & Compliance

Is our data really secure?

Yes. All transactions are stored on a blockchain infrastructure. This makes the data not only traceable but also immutable and tamper-proof.

What standards does the system comply with?

BATRIX complies with the EU's Digital Battery Passport regulation 2023/1542. It can also be integrated with ISO 14083, CE, and other environmental reporting standards.

Users & Access

We're not a manufacturer — can we still use it?

Absolutely. The system is open not only to manufacturers but also to service providers, recycling facilities, second-use stakeholders, and individual users.

Pricing & Pilot

Is BATRIX paid? What is the cost structure?

Currently, the system is free for stakeholders participating in the pilot phase. For the full release, a pricing model based on transaction volume and stakeholder type will be applied.

How can we apply for the pilot program?

If you're interested in the pilot program, simply get in touch with us. We'll create a dedicated account for your organization and initiate a short trial phase with you.

Will the full system be available during the pilot?

Yes. During the pilot, you'll be able to experience nearly all system modules. However, some advanced integrations will be available after full deployment.

Still have questions?

Our team is happy to help. Reach out to us anytime.